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iSolutions

Step 3: Get ongoing support for your studies

iSolutions – your university IT team – offers a range of systems and services to help you get the most out of your time here.

Whether you are a new or returning student, find out about the range of services designed to support your studies, campus life and beyond, including:

Always remember that you can access additional support and advice via ServiceLine or our Tech Hubs. Find out more at: Getting help | iSolutions | ÃÛÌÒTV.

Software download site

A student gesturing with their hands in front of their laptop with another student in the background.

Many of our software agreements allow staff and students to install university software applications on their personal devices. This can be done through our software download site: . From here you can log in, download applications, and access instructions on how to install and license them.

For a full list of what’s available, plus details of some applications that can only be accessed via the Southampton Virtual Environment (SVE), please check .

As a reminder,ÌýMicrosoft 365 is also available for free for all students for the duration of your studies, which you can .

Education applications

A student using their laptop when sat in front of their sofa.

You will use a number of education applications throughout your coursework, exams and assessments, including:

You can find support guides for using these and other tools at:

Please note that some schools use specialised equipment and different platforms forÌýhanding in assignments and accessing course information, timetables and tutorÌýdetails. Please speak to your School office or tutor if you need support with these tools.

Digital accessibility

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We strive to make our digital platforms, resources and content as accessible as possible and have several tools to support this. For example, Ìýsupports instructors to create inclusive learning content. With Blackboard Ally you can automatically generate that may better suit your needs. For example, you may prefer to listen to content, read it on your e-reader, or use immersive reader.

We also recommend , which is a service from AbilityNet. It provides guides for how to adapt your phone, computer or tablet to meet your needs.

If you want to learn more about digital accessibility and how to ensure the resources you create are as digitally accessible as possible, a great place to start is our . This Blackboard couse is available to all University staff and students.

You can find more accessibility information, tools and resources at:

Digital skills, personal development and career preparation

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LinkedIn Learning

You have full, free, unlimited access to LinkedIn Learning. This is a library of video-based online training on a wide range of topics. You’ll find courses to support your studies, wellbeing, workplace skills and even instructional videos for using IT applications and coding.

You may already have completed the . We’d also recommend you check out the .

You don’t need a LinkedIn account to use this resource – and get started. When you first set it up you will be asked to choose certain topics you are interested in. Find out .

All courses have captions in over 20 languages and a full transcription in English.

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Build your digital skills

The Jisc ÃÛÌÒTVy tool is a digital skills self-assessment. It asks you questions about your skills and confidence in different areas, then creates a report, highlighting your strengths and areas where you can develop your skills. The report also recommends resources to help you build your skills. Please note, theÌýreport is anonymousÌý– your name will not be saved.

Access , or you can with the 'New students' questionnaire.

You may also want to check out the , which includes resources relevant to specific schools and faculties.

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⬅ Step 1: Get ready

These five key bits of IT information will help you prepare you for your arrival and get you ready to start your course.

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A student using their laptop in their halls bedroom

Search for simple instructions to fix common IT issues. You can also access guides for different applications and services.

A member of our ServiceLine team looking at a monitor and wearing a headset

Getting Help

Visit our Tech Hubs for face-to-face IT help. Alternatively, you can access telephone and online support via ServiceLine.

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The Microsoft 365 logo against a light blue background

Access support for Microsoft products and services, including OneDrive, Teams, Word, Excel, PowerPoint and more.

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